Brand Success Manager
Location: San Francisco, CA

As Brand Success Manager, you will work with a diverse group of companies as their advocate for a positive experience selling product at Batch. Your responsibilities will include building a foundational understanding of every partner’s business and working closely throughout their participation at Batch to ensure good outcomes. You will work cross functionally with our retail teams and management to ensure that we are delivering the best solutions and support for all of our brand partners.


Batch is changing the way we look at retail, as we continue to blaze the trail in a whole new format of contextual commerce. Our core approach is the belief that many products are best experienced in-person. So we’ve partnered with brands that resonate with your lifestyle and are ready to be discovered and taken home with you.

Batch is a small and fast-growing organization with ambitious goals.  You’ll have the opportunity to make meaningful decisions that will be instrumental in the growth of our business. Join us!


  • Own all communication with the brands after they have committed to working with us through the end of the Batch

  • Organize all steps of a new collection launch including inventory/shipment, promotional codes, team training and marketing materials

  • Help event plan and integrate with Batch’s marketing initiatives across email, web, social, and events

  • Support team with invoice management

  • Brand liaison during sponsored events hosted at Batch

  • Support team during collection changes and ongoing support as needed

  • Assist in building brand pipeline for future and current collections


  • 2-3 years of retail management, sales, account management or recruiting experience preferred

  • Ability to work in a fast paced environment

  • Highly organized with a strong attention to detail

  • Excellent communication skills are required

  • Ability to maintain a professional demeanor in the face of conflict

  • Ability to be agile, operating with a sense of urgency, deal with change, and demonstrate flexibility in ambiguous situations with good judgment and confidence

  • Ability to process a vast amount of information and understand and prioritize competing business needs.


  • Competitive salary

  • Equity

  • Paid-time off

  • Medical and dental insurance

Send your resume with an e-mail cover letter to